Frequently Asked Questions

Discontinued and hard-to-find china, crystal, flatware and collectibles. Most people come to us to replace a broken piece, add place settings, or complete a set when the maker no longer produces the pattern.

Mostly from private owners and estates across the U.S. who sell or consign their tableware with us. If you have pieces to sell, see Sell to Us.

Yes. Every piece is checked by hand for chips, cracks, crazing, scratches and trim wear. Light utensil marks from everyday use are normal on pre-owned pieces. See our Quality Guarantee.

No. Everything is genuine and made by the original manufacturer. We don't sell factory seconds unless the listing clearly says so.

Turn a plate over. The stamp on the back usually shows the maker and often the pattern name. If it doesn't, email clear photos of the front and the back to info@classicreplacements.com and we'll help identify it.

No. You can buy a single piece. Many listings also let you choose a set of several pieces at a lower price per piece.

Once a pattern is discontinued, the only pieces left are the ones already out there. Finding them, inspecting them and packing them safely takes time. We keep prices down by focusing on popular patterns and keeping our overhead low.

Add the pieces to your cart and check out on the website. If you need help, email info@classicreplacements.com.

Yes. Fill in our Search For Me form with your pattern and the pieces you need, and we'll email you as soon as they arrive. It's free, and there's no obligation to buy.

One flat rate for standard shipping anywhere in the continental U.S., shown at checkout. For expedited, Alaska, Hawaii, Canada or international shipping, contact us for a quote. Shipping details.

Yes, for any reason. How returns work explains the time limit and the steps.

Email us within 3 days with a photo and we'll replace it or refund you in full. Details.

Yes, from private owners across the U.S. Tell us what you have.